Comedian and Internet big-name Mallika Dua took to Facebook on Sunday to relate a terrifying enjoy she had with an Uber driving force in Mumbai. Alleging that her Uber driving force changed into verbally abusive and erratic, she criticized the business enterprise in scathing phrases for insufficient purchaser care in India. In a next put up, Ms. Dua wrote that whilst Uber India had promised “corrective movement,” she did no longer recall the matter resolved.
In her Facebook submission, Ms. Dua wrote her Uber driver suddenly ended the journey and rudely asked her to get out of the automobile after she asked him to grow the aircon. She said they were given right into a heated argument after which he became abusive. When she refused to get out of the car, he started out to drive unevenly. Ms. Dua stated it was most effective after she started out screaming that he stopped the car and she or he controlled to go out the car.
I can manage to pay for a vehicle and a driving force in this town. What approximately individuals who do not have that option? Are they purported to placed themselves at hazard each time they order a cab,” she requested on Facebook. Hours later, Ms. Dua wrote at the same time as Uber India had reached out to her and promised “corrective motion,” she did not bear in mind the matter resolved.
They instructed me they’ve barred this driver from their app and have escalated the problem… My reputation in no way the difficulty is resolved… 2 well-mannered cellphone calls don’t restore this,” she wrote, including the hopes Uber India will installation a purchaser care variety that works soon.
What’s been described has no place on our app. Our community recommendations sincerely reject such irrelevant and disrespectful behavior. The driving force companion’s get admission to the Uber app has been barred,” an Uber India spokesperson advised NDTV.
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